Privacy Statement/Notice

ACESJOBS.com and ACES Call Center Jobs Inc. (collectively referred to as "ACESJOBS") are committed to protecting the privacy of our Users/Candidates. This Privacy Statement/Notice only applies to data gathered on the ACESJOBS sites (the "Site"), and information further gathered during the recruitment/application of Users/Candidates registered in this Site.  Please read this Privacy Statement/Notice carefully as it forms part of the Terms of Use which govern the use of the ACESJOBS Site and Services.

The Privacy Statement explains

1. The type of personal information about you which is processed by ACESJOBS when you use the ACESJOBS Services and/or the ACESJOBS Site and how ACESJOBS processes these information;

2. The purposes for which ACESJOBS collects and processes your personal information;

3. Your right to access and correct your personal information and whether it is obligatory or voluntarily for you to supply the personal information and the consequences of failing to provide your personal information when it is obligatory;

4. The class of third parties to which ACESJOBS may disclose your personal information to; and,

5. The means by which ACESJOBS safeguards the confidentiality and security of your personal information.

In this Privacy Statement/Notice -

"Candidate" or "User"  means a User who is accessing ACESJOBS.com to search and apply for a job.

"Profile" means the profile created by Users of ACESJOBS.com that may include personal information, resume, credentials and certifications, and photo.

"Personal Information" is the data that can be used to identify an individual.

“Processing” includes but is not limited to collecting, holding, storing, recording, organizing, adapting, retrieving, using, consolidating, evaluating, disclosing, correcting, and destructing the information encoded into the Site.

We may make changes to our Privacy Statement/Notice from time to time.  You may determine if any such revision has taken place by referring to the date on which this Notice was last updated.  If you do not wish to accept the new Terms you should not continue to use the ACESJOBS Services and/or the ACESJOBS Site. If you continue to use the ACESJOBS Services and/or the ACESJOBS Site after the date on which the changes comes into effect, your continued use of the ACESJOBS Services and/or the ACESJOBS Site shall be construed to mean your agreement to be bound by the new Terms.

1. COLLECTION OF PERSONAL INFORMATION

1.1 ACESJOBS.com is a job site operated by Aces Call Center Jobs Inc. for purposes of collecting, storing, processing and evaluating your personal information in order to source potential Candidates for job opportunities with our Clients/Business partner organizations.  We retain your personal information to assist in your job search or to facilitate other services by us.

  • a.  Each time when you register with ACESJOBS.com, you will be asked to provide certain personal data about yourself to create a Profile.
  • b.  The personal information collected during the registration process includes but is not limited to your email address, name, telephone number, education level and date of birth.
  • c.   Whenever the personal information requested by ACESJOBS is marked as “Required Field”, you must provide and agree to the processing of this personal information by ACESJOBS. If you do not agree to provide this personal information and/or not agree to us processing it in the manner set out in this Privacy Statement/Notice, then ACESJOBS will be unable to provide the relevant services to you and your application for such services will be rejected.

1.2 From your use of the ACESJOBS Services and/or the ACESJOBS Site, we collect personal information directly from you when you choose to engage any of the ACESJOBS Services and/or to use ACESJOBS Site. The following are examples of personal information ACESJOBS.com may collect directly from you in an effort to deliver to you the best possible job application experience:

  1. Full name;
  2. Date of birth;
  3. Telephone number or mobile number;
  4. Gender;
  5. Career profile (Employer, Function and Work experiences);
  6. Resume;
  7. Salary;
  8. Academic qualifications;
  9. Languages spoken; and
  10. Your image
 

1.3 If you choose to add character references ("referees") to your resume, their names, telephone numbers, emails, position titles and other relevant particulars will be enclosed as part of your job application and ACESJOBS and its clients/business partners may contact them to get references for your applications.  The giving of these information represents that you have obtained the referees' consent for their data to be given to ACESJOBS.

1.4 If you choose to use ACESJOBS Services to tell a friend about its services or ACESJOBS Site, ACESJOBS will ask for your friend’s name, contact name and e-mail address. An e-mail  or sms inviting your friend to use the ACESJOBS Services or to visit the ACESJOBS site will be sent to him/her directly.

1.5 In relation to 1.3 and 1.4, your giving of the said information to ACESJOBS represents that you have obtained the consent of the referee or friend for their data to be given to ACESJOBS, and  you agree to indemnify, hold harmless  and defend ACESJOBS, its owners, employees, officers, directors, agents, successors and assigns from and against damages, penalties, losses, liabilities, judgments, settlements, awards and costs and expenses of any kind or nature, including reasonable attorney's fees, suffered or incurred in connection with any claims, demands, causes of action, suits, proceedings or other actions, arising from a willful breach of the representations provided in items 1.3 and 1.4.

1.6 If you wish to disallow ACESJOBS from processing this type of personal information about you, ACESJOBS will no longer be able to provide the relevant services to you and you must discontinue using ACESJOBS Site and its Services.

When you visit the ACESJOBS Site
  • a. The webservers of ACESJOBS Site automatically collect information about your visit to our website, including your Internet Protocol (IP) address, the time, date and duration of your visit. Your IP address is a unique identifier for your computer or other access device.
  • b. ACESJOBS may track your visits to any of its Sites by placing a “cookie” on your computer or other access device when you enter. Cookies are small text files that are placed on your computer or other access device by websites that you visit. They are widely used in order to make websites work, or work more effectively, as well as to provide information to the owners of the websites.
  • c. Our advertisers and partners also use cookies to collect information about the usage of ACESJOBS Sites. The use of cookies by our advertisers partners is not covered by this Privacy Statement as we do not have access or control over these cookies.
 
2.  PURPOSES OF COLLECTING AND USE OF PERSONAL INFORMATION
ACESJOBS process your personal information in the following manner:
  • a.  To verify your identity, academic and professional qualifications;
  • b.  To verify your employability;
  • c.  To provide the placement services for you free of charge and improve your career prospects by supplying your data and resume to our clients/business partners;
  • d.  To administer and manage the ACESJOBS Services for you and to tailor fit services for you;
  • e.  To contact you about ACESJOBS Services;
  • f.   To gain an understanding of your data and communications needs to serve you better and improve employment opportunities for you;
  • g.  To contact the character references you have provided;
  • h.  To maintain and enhance ACESJOBS Site and Services;
  • i.  To investigate and resolve any complaints or inquiries about ACESJOBS Services you have submitted;
  • j.  To monitor the performance of the ACESJOBS Services;
  • k. To maintain, develop, improve functionalities and contents of ACESJOBS Site;
  • l.  To conduct research and statistical analysis in connection with ACESJOBS Services to identify trends and your browsing preferences to develop new services and functionalities to tailor content accordingly;
  • m. To detect and prevent fraudulent activity.
ACESJOBS may likewise use your personal information for the following purposes:-
  • a.

    To promote and market to you other ACESJOBS Services or third party services which ACESJOBS thinks may be of interest of you;

  • b.

    To send you alert messages and messages informing you of a critical performance error in the ACESJOBS Site or its services.

  • c.

    To send you tips, advice and survey information to maximize your career development.

You are not able to limit the processing of your personal information for the purposes set out above.  If you do not consent to ACESJOBS processing your personal information for the aforementioned purposes, you must terminate your relevant agreement with ACESJOBS and stop using the ACESJOBS Site. ACESJOBS will ask for your consent before processing your personal information other than those set out above.

3.  YOUR PROFILE / RESUME

ACESJOBS gives you the option of putting your Profile and to create or upload your resume in its Database. ACESJOBS uses its best effort to restrict access to the Resume Database only to its personnel, third party developers / system / server administrators and affiliated companies.

ACESJOBS will take reasonable steps to ensure that parties other than those mentioned above will not, without ACESJOBS consent, gain access to the ACESJOBS Resume Database.

ACESJOBS also reserves the right to have full access to your resume for the purpose of performing ACESJOBS Services.

4. UPDATING, ACCESS AND YOUR OBLIGATION REGARDING YOUR PERSONAL INFORMATION

ACESJOBS would like to ensure your personal information is complete, accurate and up to date. ACESJOBS allows you to view, change, correct or keep your personal information up-to-date at any time. If you need assistance to log in you can contact us by emailing admin@acesjobs.com.

You are responsible for providing accurate, not misleading, complete and up-to-date information to ACESJOBS about yourself and any other person whose personal information you provide us and for updating this personal information as and when it becomes inaccurate, misleading, incomplete and out-of-date.

There are instances when you may need to provide to ACESJOBS personal information about someone other than yourself (for example, your character references and referral applicant). If so, we rely on you to inform these individuals that you are providing their personal information to ACESJOBS, to make sure they consent to you giving us their information and to advise them about where they can find a copy of this Privacy Statement/Notice.

If you have not accessed your resume or your personal information for some time we may also contact you to check if your information is still correct. A request for access to the personal information we hold about you, or in relation to an inquiry about privacy, should be sent by email to our Data Protection Officer dpo@acescallcenterjob.com for the attention of the relevant officer.

5. RETENTION OF PERSONAL INFORMATION

Your personal information will be retained by ACESJOBS for the period necessary to fulfill the purposes set out in Section 2 above and any legal or business purposes.

You can delete your resume from ACESJOBS Resume Database at any time or close your account by sending a request to admin@acesjobs.com in which event we will remove all access to your account and your profile in our database. The deletion of your ACESJOBS account does not affect resumes and Profile that you had already sent to any job application or were previously downloaded by ACESJOBS personnel and shared with our Clients/Business Partners for purposes of processing your job application.

6. SECURITY OF PERSONAL INFORMATION

ACESJOBS is committed to keeping personal information secure. ACESJOBS has appropriate technical, and administrative procedures to secure personal information from loss, theft and misuse, as well as against unauthorized access, disclosure, alteration and destruction.  However, given that no method of transmission over the Internet, or method of electronic storage, is 100% secure, ACESJOBS, therefore, cannot guarantee its absolute security.  If you have any questions about security on our Site, you can contact us at admin@acesjobs.com.

7. DISCLOSURE OF PERSONAL INFORMATION

Personal information mentioned in Sections 1 and 2 above may be disclosed to the following third parties by ACESJOBS with the objective of effectively managing its business and rendering its Services to you to achieve the purposes described above:

  • a.

    The Advertisers;

  • b.

    The Employers/Clients or Business Partners (example: Call Centers or BPO);

  • c.

    Strategic partners that work with ACESJOBS to deliver ACESJOBS services, or that help market and promote ACESJOBS Site and Services;

  • d.

    The school/college/university/institute you studied at and your character references so as to verify your academic qualifications;

  • e.

    Professional qualifying bodies where you obtained your accreditation;

  • f.

    Third parties contracted by ACESJOBS to assist in delivering all or part of the ACESJOBS Services to you, including without limitation, to the following:

    • i.

      Website and server maintenace and repair services;

    • ii.

      Website developers;

    • iii. Market research and website usage analysis services.
  • g.

    Regulatory bodies, governmental bodies or other authorities for the purpose of reporting compliance (e.g. DOLE), detection or prevention of crime, illegal/unlawful activities or fraud or for the apprehension or prosecution of offenders, or for an investigation relating to any of these, or if required or authorized to do so to discharge any regulatory function, under any law or in relation to any order or judgment of a court;

  • h.

    Any party involved in or related to a legal proceeding (or prospective legal proceeding), for purposes of the legal proceedings;

  • i.  ACESJOBS professional advisors for the purpose of those advisors providing advice. The information to disclose will only be given on a need to know basis;
  • j.  Any third party which acquires all or part of the assets or business of ACESJOBS for the purpose of that third party continuing to provide all or that part of the ACESJOBS Services which it acquired; and
  • k.

    Otherwise permitted under any data protection legislation.

Other than set out above, you will receive notice when personal information about you might go to third parties, and you will have an opportunity to choose not to share the information. ACESJOBS does not sell or rent any personal information collected to any other parties.

7. TRANSFER OF YOUR PERSONAL INFORMATION OUTSIDE OF YOUR LOCAL JURISDICTION

It may be necessary for ACESJOBS to transfer your personal information outside of your local jurisdiction if any of ACESJOBS Site or Services’ third party service providers or strategic partners who are located overseas is involved in providing or supporting part of the ACESJOBS Site or Services.

8. LINKED SITES

ACESJOBS Site may contain links to third party sites which are not owned or controlled byACESJOBS or its affiliates, therefore, ACESJOBS is not responsible for such third party sites. Any personal information made available by you on such third party sites will not have the benefit of this Privacy Statement/Notice and will be subject to the relevant third party’s privacy statement (if any).

Where you use Facebook Connect to log in to our Site, you consent to ACESJOBS displaying your name, employer, job title and Facebook profile to your Facebook friends who have also logged in to ACESJOBS.com using Facebook Connect.  You can unlink your Facebook and ACESJOBS.com accounts at any time.

ACESJOBS Site may include Social Media Features. These features may collect your IP address, which page that you are visiting on our site, and may set cookies to enable the Feature to function properly. Social Media Features and widgets are either hosted by third party or hosted directly on our site. Your interactions with these Features are governed by the privacy policy of the company providing it.

9. YOUR CONSENT

In using the ACESJOBS Site, you consent to the collections and use of the personal information by ACESJOBS in the ways described hereinabove (which may change from time to time) unless and until you inform ACESJOBS to the contrary by way of email to our Data Protection Officer at dpo@acescallcenterjob.com.

Further, you consent to your character references, the school/college/university/institute where you have studied, the professional qualifying bodies where you received your accreditation and Employers to disclose your personal information to ACESJOBS.

10. INQUIRIES / CONTACT INFORMATION

If you still have questions about this Privacy Statement/Notice, please visit the Site's Contact Us Page.  ACESJOBS will request your name, email address, phone number and comments so that ACESJOBS may respond to your concerns effectively and work towards improving the ACESJOBS Site and/or Services.

Should you have questions or need clarifications about ACESJOBS Data Privacy Policy and this Privacy Statement/Notice, you may contact our Data Protection Officer at dpo@acescallcenterjob.com.

Updated November 2020